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WHAT DOES TRAUMA-INFORMED MEAN? 

Trauma-informed practice recognizes that people’s experiences can shape how they engage, learn, communicate, respond to change, and interact with organizations and systems. It does not mean assuming everyone has experienced trauma or turning workplace interactions into therapy. It means intentionally creating environments, processes, and practices that reduce unnecessary barriers and support people in participating successfully.

I apply SAMHSA's six core trauma-informed
principles to my work:

Creating physical and emotional environments where people can participate, ask questions, share perspectives, and engage without unnecessary risk or uncertainty.


Safety

1

Communicating clearly about what is happening, why decisions are being made, what people can expect, and how their input will be used.

Trustworthiness & Transparency

2

Recognizing the value of shared experiences, relationships, and opportunities for people to learn from and support one another.

Peer
Support

3

Designing solutions with people rather than simply for them and recognizing that meaningful change requires participation across roles and perspectives.


Collaboration

4

Creating opportunities for people to contribute, make informed choices, build on their strengths, and have meaningful influence over decisions that affect them.

Empowerment, Voice & Choice

5

Recognizing that experiences with organizations and systems are shaped by culture, history, identity, community, and systemic inequities—and designing approaches that are responsive rather than one-size-fits-all.

Cultural, Historical & Gender Considerations

6

Helping Organizations Strengthen Their People, Systems, and Culture

I’m a consultant, trainer, and organizational development partner with more than 20 years of experience helping organizations build stronger teams, healthier workplace cultures, and sustainable systems through a trauma-informed lens. My work spans higher education, nonprofits, government agencies, and businesses across the country, supporting leaders and teams as they navigate change, strengthen capacity, and move important initiatives forward.

 

My approach is grounded in the belief that people do their best work when they feel supported, valued, and equipped to succeed. Whether I’m facilitating strategic planning, delivering professional development, supporting organizational health, or guiding implementation efforts, I focus on practical solutions that align with each organization’s unique mission, goals, and realities.

 

Clients describe me as practical, steady, and deeply collaborative. I ask thoughtful questions, listen carefully, and work alongside teams to uncover what’s working, identify opportunities for growth, and create actionable paths forward. My goal is not to create dependence on an outside consultant, but to equip organizations with the clarity, structure, skills, and confidence they need to thrive long after our work together is complete.

Jennie Marsh presenting
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