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Transitioning to Trauma-Informed Teaching Practices

National Learning Academy

The Challenge

During its first year of operations, a national arts academy serving adult learners began encountering unexpected learner reactions to its teaching methods and curriculum. Faculty and staff recognized that some learning experiences were creating distress or disengagement, but they did not yet have the knowledge or tools to understand what was happening, respond effectively, or make appropriate changes.

 

The academy needed an approach that could address immediate concerns while strengthening how courses were designed, delivered, evaluated, and supported across the organization.

Jennie Marsh Presenting.png
Safer
Learning

Learning environments designed to support psychological safety and accessibility

Confident
Faculty

Faculty better equipped to recognize and respond to learner needs

Empowered Learners

Greater trust, transparency, and choice within the learning experience

Stronger
Feedback

Evaluation tools redesigned to provide more meaningful, actionable insights

My Approach

I partnered with academy leadership, faculty, and staff to assess the learner experience and integrate trauma-informed principles throughout the organization's approach to adult learning. Rather than addressing individual incidents in isolation, we examined curriculum, instructional practices, communication, faculty preparation, and evaluation to create a more supportive and sustainable learning model.

Assess

Reviewed curriculum and learner evaluation data and met with leadership, faculty, and staff to understand learner concerns, instructional challenges, and opportunities for improvement.

Equip

Developed customized training and resources to help faculty and staff understand how trauma can affect adult learning, recognize signs of learner activation, and respond in ways that support safety, empowerment, and continued engagement.

Redesign

Applied trauma-informed instructional design principles to learner preparation materials, faculty resources, and curriculum, strengthening accessibility and creating clearer expectations for both learners and instructors.

Evaluate

Redesigned learner evaluation questions to assess safety, transparency, collaboration, and choice, providing the academy with more actionable information for ongoing improvement.

Areas of Expertise

Training & Instructional Design

Trauma-Informed Training Design

Adult Learning & Facilitation

Curriculum & Course Development

Professional Development Workshops

Organizational Wellness & Culture Change

Trauma-Informed Practices

Leadership & Culture Support

Workplace Culture Improvement

Strategic & Action Planning

Organizational Analysis

Needs Assessments

Action Planning & Implementation Roadmaps

Lasting Impact

Empowered

learners with greater trust, clarity, and agency within their learning experiences

Prepared

faculty with stronger skills and confidence to create supportive learning environments and respond effectively to learner needs

Aligned

the organization around trauma-informed principles and clearer expectations for teaching and learner support

Sustainable

evaluation practices that provide actionable data to continually strengthen curriculum and the learner experience

Learning and Development Director

I learned as much from the way Jennie modeled the training concepts in her own delivery as I did from the content!

Marielena Browne, RRT-NPS, AE-C

Jennie’s clear and thorough presentation of Trauma-Informed Training Design made it easy to apply new concepts to my current practices. The classes immediately improved my ability to meet the needs of learners while aligning with organizational objectives.

Domestic Violence Victim Advocate

This training was so impactful. Jennie was able to articulate and adapt to the group and shared real-life experiences…I left knowing how to use this information in my day-to-day work.

Instructional Designer

I walked away with immediately applicable skills for my own upcoming trainings.

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